Hello,
Unfortunately I have not received any assistance with my questions.
Anyone know the answers to the questions below?
Thanks,
Ron
________________________________
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Raphael Condom
Sent: Tuesday, July 31, 2007 1:55 PM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Modifiying agent queue view
Hello,
Do you find it ?
I'm very interresting ;)
Bye
-----Message d'origine-----
De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] la part de Ron Plasse
Envoyé : jeudi 12 juillet 2007 05:15
À : otrs@otrs.org
Objet : [otrs] Modifiying agent queue view
Hi All,
1. Is there a way to modify the agent queue view to display the owner
of each ticket?
2. Is there a way to change the queue where the ticket is located, in
the email and phone response screens?
Thank you,
Ron
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