Hello,

 

Unfortunately I have not received any assistance with my questions.

Anyone know the answers to the questions below?

 

Thanks,

 

Ron

 

________________________________

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Raphael Condom
Sent: Tuesday, July 31, 2007 1:55 PM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Modifiying agent queue view

 

Hello,

 

Do you find it ?

I'm very interresting ;)

 

Bye

        -----Message d'origine-----
        De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] la part de Ron Plasse
        Envoyé : jeudi 12 juillet 2007 05:15
        À : otrs@otrs.org
        Objet : [otrs] Modifiying agent queue view

         Hi All,

         

        1. Is there a way to modify the agent queue view to display the owner 
of each ticket?

         

        2. Is there a way to change the queue where the ticket is located, in 
the email and phone response screens? 

         

        Thank you,

         

        Ron

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