Hello, Everyone!

I've installed OTRS on a Debian-based Linux Distro and, fortunately,
everythings goes okay (so far), except for a delay I get when performing an
operation which relies on e-mail sending functionality, like answering a
customer ticket. I run it on a MS Exchange Server, in an intranet.

I think OTRS might be performing some kind of checking before actually
sending the mail. If that's the case, what would that be? Have you ever
experienced that?

Best regards,

Harry
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