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Hi Greg,
you may use attribut "company" and link it to customerid. In
Kernel/Config.pm you need to set
CustomerKey => 'sAMAccountName'
CustomerID => 'company'
Don't forget to add company to CustomerUserSearchFields-Array.
Regards and HTH,
Rico
On Wed, 31 Oct 2007, Baker, Greg wrote:
Is there any way to use ldap to assign customers to companies? We have
many departments and our active directory is organized according to
these departments. I am hoping to use this ldap organization to
automatically assign customers to companies in otrs. Has anyone figured
out how to do this yet?
- --
Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter
c.a.p.e. IT GmbH
Annaberger Straße 240 , 09125 Chemnitz
phone/fax: +49 371 5347-621 / -625
mobile: +49 176 66680786
mailto: [EMAIL PROTECTED] , PGP-Key: 0x874C8377
internet: www.cape-it.de
Geschäftsführung Rico Barth, Thomas Maier
AG Chemnitz, HRB 23192
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