Sándor Fehér írta: I changed the backend to FS it works fine. If I set WebUploadCacheModule: FS then it shows the correct size of the attachment but still unable to dowload it with full size. If I set WebUploadCacheModule: DB and manually add a ticket then it shows 3Mb instead of original size and retrieves 3Mb. If I send a mail with the attachment around 6Mb it shows as 6Mb but retrieves only 3Mb.
Regards,Sandor > Sándor Fehér írta: > > Hi, > > It did not let me sleep. I investigated the process. > I put a little hack into the ArticleStorageDB.pm which provides me the > size of the attachment read. > It was correct. The second turn I put the whole encoded content into a > temp file. > It's size also looked me good. Then I run > perl -w -MMIME::Base64 -ne 'print decode_base64($_)' <oo.txt >oo.pdf > The result is then the decode process cut the output at 3 Mb however > it's 3.5 Mb. > It happened at the same size 3104874. It's a kind of magic number. I > did not find any restrictions related to MIME::Base64. > Of course I double checked the filesystem allocation as well. > For a different approach I encoded a tgz (quite big, around 35 Mb) > then decoded it again > It was perfect. > So I suspect there is "something" in the stored content which drives > decode_base64 onto wrong way. > > Regards.,Sandor > >> Hi, >> >> I have an urgent issue. It's unable to download attachments bigger than >> 3 Mb. >> If I click on the attachment link ie show the download size as 3 Mb and >> downloads this as a 3 Mb instead of the original size. >> TicketZoom shows it's size correctly. Due to this problem I unable to >> access some important files. >> ArticleStorage backend is DB. DB is Oracle 10g. In article_attachments >> table show also the correct size in content_size column. >> Thanks a lot. >> >> Regards., Sandor >> >> > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ -- Üdvözlettel/Kind Regards, Fehér Sándor ...Fehér Sándor... --- ....Sandor Feher.... fejlesztési vezető --- development manager Blue System Kft. --- Blue System Ltd. mailto:[EMAIL PROTECTED] http://www.bluesystem.hu [ - real men don't click - ] _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
