Hello..
I ran through all the installation instructions successfully (no errors at
all)....however when I try to log into the system @
http://localhost/otrs/index.pl I get a 500 Internal Server Error
I checked my messages log and get the following:
Dec 19 14:22:34 hd OTRS-CGI-10[21834]: [Notice][Kernel::System::Auth::DB::Auth]
User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 10.33.249.45).
Dec 19 14:22:36 hd kernel: index.pl[21836] general protection eip:6170e3
esp:bf86c820 error:0
Dec 19 14:23:25 hd OTRS-CGI-10[21846]: [Notice][Kernel::System::Auth::DB::Auth]
User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 10.33.249.45).
Dec 19 14:23:26 hd kernel: index.pl[21848]: segfault at 00000011 eip 006170cb
esp bfdb5560 error 4
Dec 19 14:25:17 hd OTRS-CGI-10[21912]: [Notice][Kernel::System::Auth::DB::Auth]
User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 10.33.249.45).
Dec 19 14:26:58 hd OTRS-CGI-10[21918]: [Notice][Kernel::System::Auth::DB::Auth]
User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 10.33.249.45).
Dec 19 14:27:00 hd kernel: index.pl[21920] general protection eip:4350ac
esp:bfe875e8 error:0
as you can see Im getting a general protection error on index.pl....any idea
why this is happening?
Please advise....Thanks!
Thanks,
*******************************************
Jason Hough
Network Administrator
Phone: 517-272-5527
GC Services
BEGIN:VCARD
VERSION:2.1
X-GWTYPE:USER
FN:Jason Hough
ORG:;Michigan Department of Treasury - GC Services
EMAIL;WORK;PREF;NGW:[EMAIL PROTECTED]
N:Hough;Jason
ADR;DOM;WORK;PARCEL;POSTAL:;Jolly Cedar
LABEL;DOM;WORK;PARCEL;POSTAL;ENCODING=QUOTED-PRINTABLE:Jason Hough=0A=
Jolly Cedar
END:VCARD
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