Re: [otrs] Installing OTRS

[Shawn Beasley]

Hi Marco,

Good morning to everybody,

I have decided to use the OTRS-Framework for my Server.


Now I want to run OTRS under a virtual server with apache, mod_perl etc.

I have tested OTRS local on my pc with localhost apache. There were no problems. But everytime I call `http://www.domain.de/otrs/index.pl` I only get the message "Server error 500".

Sometimes I can download the *.pl file with the servermessage as content.

I have looked into the index.pl and found that the error occures when
`use Kernel::System:Web:InterfaceAgent()` is called.

Please give us your Sysinfo :) Thanks.

Is this a permission-problem of my filesystem or could it be the virtual machine self?

Please Help me with my problem.

Best regards
Marco Rudzuck
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Shawn Beasley
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