Sysinfos:
OS: openSuse 10.2
apache 2.2
mod_perl 2
I can call *.pl files in cgi-bin of otrs. But when the *.pl file calls
any *.pm file in /otrs/Kernel/System/Web/ there occures the serevr error.
If I call the *.pl file in a terminal, the output is a full qualified
html-site. But the browser only shows internal server error.
Thanks for Help,
Marco Rudzuck
Shawn Beasley schrieb:
Hi Marco,
Good morning to everybody,
I have decided to use the OTRS-Framework for my Server.
I have tested OTRS local on my pc with localhost apache. There were
no problems.
Now I want to run OTRS under a virtual server with apache, mod_perl etc.
But everytime I call `http://www.domain.de/otrs/index.pl` I only get
the message "Server error 500".
Sometimes I can download the *.pl file with the servermessage as
content.
I have looked into the index.pl and found that the error occures when
`use Kernel::System:Web:InterfaceAgent()` is called.
Please give us your Sysinfo :) Thanks.
Is this a permission-problem of my filesystem or could it be the
virtual machine self?
Please Help me with my problem.
Best regards
Marco Rudzuck
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