Hi Nick,
Very odd!

Very odd, indeed!
When I click on the "FAQ" button I get:

index.pl?Action=AgentFAQ&Subaction=Explorer&Nav=

When I pasted your URL in, suddenly I have the "Language" and "Category" buttons!

Better yet, I logged out, logged back in, and clicked my FAQ button and the "Language" and "Category" buttons are still there!

TOO WEIRD!

Can you please place an image at http://img296.imageshack.us/, so that I can see your pain? Additionally, you should access your FAQ section and then check you apache / otrs logs for possible error messages. That would help.
[..]

--
Shawn Beasley
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   Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18
     http://www.otrs.com/ :: Communication with success!


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