Email filters are not working;
I have OTRS in windows using SMTP which works fine. We can
email each other using OTRS.
But when I set Postmaster filters,... they don’t work. I have
them in postmaster filter set up as….
Match Header1: TO -------
Value:[EMAIL PROTECTED]
Set Header1: X-OTRS-Queue ------- Value: Phone (phone is
one of my queues)
The emails address itself works fine, but they
are not going to the filter queue that I have set up. Any emails that are
coming in to [EMAIL PROTECTED]
are not going to the phone queue.
Do I need
a pop or IMAP for this? Like I said it’s a true email because we can send and
receive email from it. Can you please help? Thanks,
-Tony
_________________________________________________________________
Going green? See the top 12 foods to eat organic.
http://green.msn.com/galleries/photos/photos.aspx?gid=164&ocid=T003MSN51N1653A
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
