What first comes to mind is that, [EMAIL PROTECTED], isn't a valid email address. Your SMTP server may have been secured to not accept such invalid addresses. I ?think? this may be corrected from the admin section under the Email Addresses section. Verify that the address associated to that queue is a valid address. LQ
_____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tony Canale Sent: Thursday, May 01, 2008 7:06 PM To: otrs@otrs.org Subject: [otrs] (no subject) need help please all of a sudden without making any changes we get this message when we try to forward a ticket; invalid [EMAIL PROTECTED] (invalid Syntax) I checked the AdminSystemAddress and it looks right. what am I missing? thanks, -Tony
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/