Hi Patrick,
Thanks for answering. I increased the 'max_allowed_packet' value. Does anybody knows something about the other error?------------------------------------------------------------------------ $HOME/bin/PostMasterPOP3.pl >> /dev/null ERROR: OTRS-PM3-41 Perl: 5.8.8 OS: linux Time: Mon Apr 7 17:20:03 2008 Message: Need User or UserID!
This look like a ticket does not have a valid user assigned to it.
Traceback (4215): Module: Kernel::System::User::GetUserData (v1.64.2.1) Line: 128 Module: Kernel::System::Ticket::Article::SendAgentNotification (v1.147) Line: 1785 Module: Kernel::System::Ticket::Article::ArticleCreate (v1.147) Line: 415 Module: Kernel::System::PostMaster::FollowUp::Run (v1.54) Line: 217
Here there was a call to send a follow up.
Module: Kernel::System::PostMaster::Run (v1.65) Line: 292 Module: main::FetchMail (v1.25) Line: 206 Module: /opt/otrs/bin/PostMasterPO
[...]
Have you deleted any users out of the DB?
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Shawn Beasley
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