Hello, I've got this error messages:
------------------------------------------------------------------------ $HOME/bin/PostMasterPOP3.pl >> /dev/null ERROR: OTRS-PM3-41 Perl: 5.8.8 OS: linux Time: Mon Apr 7 17:20:03 2008 Message: Need User or UserID! Traceback (4215): Module: Kernel::System::User::GetUserData (v1.64.2.1) Line: 128 Module: Kernel::System::Ticket::Article::SendAgentNotification (v1.147) Line: 1785 Module: Kernel::System::Ticket::Article::ArticleCreate (v1.147) Line: 415 Module: Kernel::System::PostMaster::FollowUp::Run (v1.54) Line: 217 Module: Kernel::System::PostMaster::Run (v1.65) Line: 292 Module: main::FetchMail (v1.25) Line: 206 Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.25) Line: 125 ------------------------------------------------------------------------ $HOME/bin/PostMasterPOP3.pl DBD::mysql::db do failed: Got a packet bigger than 'max_allowed_packet' bytes at /opt/otrs/Kernel/System/DB.pm line 387. ERROR: OTRS-PM3-41 Perl: 5.8.8 OS: linux Time: Mon Apr 7 15:10:03 2008 Message: Got a packet bigger than 'max_allowed_packet' bytes, SQL: 'INSERT INTO article_plain (article_id, body, create_time, create_by, change_time, change_by) VALUES (26096, ?, current_timestamp, 1, current_timestamp, 1)' Traceback (3321): Module: Kernel::System::Ticket::ArticleStorageDB::ArticleWritePlain (v1.45) Line: 207 Module: Kernel::System::PostMaster::FollowUp::Run (v1.54) Line: 252 Module: Kernel::System::PostMaster::Run (v1.65) Line: 292 Module: main::FetchMail (v1.25) Line: 206 Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.25) Line: 125 ------------------------------------------------------------------------ Does anybody know whats wrong? openSUSE 10.3, OTRS 2.2.5 Regards, Patrick
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