Here's a command I use sometimes to check connections to an LDAP server:

ldapsearch -h "<host>" -p "<port>" -b "<userBaseDN>" -x -D "<bindDN>" -w
"<bindDNpassword>"
ldapsearch -h "<host>" -p "<port>" -b "<groupBaseDN>" -x -D "<bindDN>"
-w "<bindDNpassword>"

Regards,
 
Nelson Pereira

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
touraman traore
Sent: Wednesday, April 09, 2008 3:38 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] LDAP connection issue!

Hi,
Please make sure you can connect to port 389 (you can use telnet) and
also use the IP (x.x.x.x) of your LDAP server instead of hostname.
Good luck


On Wed, Apr 9, 2008 at 2:51 PM, Snehal Desai <[EMAIL PROTECTED]>
wrote:
>
> No, it did not work. Thanks though.
>
>
>
> ----- Original Message ----
> From: Gonzalo Servat <[EMAIL PROTECTED]>
> To: User questions and discussions about OTRS.org <otrs@otrs.org>
>
> Sent: Tuesday, April 8, 2008 3:53:15 PM
> Subject: Re: [otrs] LDAP connection issue!
>
> On Tue, Apr 8, 2008 at 4:32 PM, Snehal Desai <[EMAIL PROTECTED]>
wrote:
>
>
> >
> >
> >
> > All seem to connect.
>
>
> Not sure if this will work, but instead of just the hostname, try:
> ldap://xxxx.blank.com   (or ldaps://xxxx.blank.com depending on your
setup)
>
> - Gonzalo
>
>
> -----Inline Attachment Follows-----
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