Hi Vince Deli you have to delete it from your database.
i.e. delete from xml_storage where xml_type = "Stats" and xml_key = "your own faulty query key"; regards, Bruno -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Vince Deli Sent: Thursday, May 08, 2008 6:17 PM To: otrs@otrs.org Subject: [otrs] Illegal division by zero at ../..//Kernel/System/Stats.pmline 1581. Whenever I try to access a test stat from the Web interface, I get this error message. SOFTWARE ERROR: Illegal division by zero at ../..//Kernel/System/Stats.pm line 1581. Is there anyone here on the list that has experienced this? I get the error no matter which user I use, even root. The line that the error message refers to in Stats.pm is: if ($TimePeriod / ($ScalePeriod * $Count) > ($Self->{ConfigObject}->Get('Stats::MaxXaxisAttributes') || 100) We have other saved stats that work fine and all I really want to do is to delete the problematic stat. Any help will be appreciated. Thanks ________________________________ Get Free (PRODUCT) RED(tm) Emoticons, Winks and Display Pics. Check it out! <http://joinred.spaces.live.com?ocid=TXT_HMTG_prodredemoticons_052008> _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
