Hello OTRS, I would like to set up notification for SLA response. More accurately notificate agents about lost response and solution time. Is here any possible way?
Thanks Jan _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
