Just to make sure, I know the steps you have taken, currently you can use the index.pl page, if you enter the default login username and password, click on the submit button the resulting screen is the one returning the "script produced no output".
You already have gone throught the installation steps, setting up OTRS using http://localhost/otrs/installer.pl script. The error you are getting can also result, if the headers are not correct. However because you get the login page the first time, it sound like index.pl is OK. If you can, please detail the version of Perl, and OTRS that you are using, and the steps that you have taken to setupp OTRS this far. Thanks Greg Horne GEH -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Zimmerling, Alexander Sent: Thursday, May 29, 2008 5:58 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] OTRS on Windows 2000 Server Hi Mr. Horne, I've posted this problem to the german mailinglist too. A user send me perl script, which will display the content of the "RELEASE" - file in the OTRS dir. It's working. I've followed your tip and used the perlis.dll istead of perl.exe. The Login-Page is displayed now. If I try to login a process called "DLLHOST.EXE" on the server running IIS5 is using a lot of systemressources and cpu time. (Up to 99% CPU and ~105M of memory) After some seconds (round about 30) the process returns to 0% CPU load and ~30M memory. The browser returns "script produced no output". Kind Regards Alex -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greg Horne Sent: Thursday, May 29, 2008 11:29 AM To: 'User questions and discussions about OTRS.org' Subject: Re: [otrs] OTRS on Windows 2000 Server My guess is that this is a IIS Perl issue. You may wish to verify that the extentions for .pl are setup correctly for your version of IIS The following instructions are for 5.0 1. Click Start, click Programs, click Administrative Tools, and then click Internet Information Services. 2. Right-click a Web site that you want to enable PERL for, and then click Properties. 3. Click the Home Directory tab. 4. Click Configuration. 5. Click Add. 6. Type the following for Executable: full path to perlis.dll\perlis.dll You can also type the following: full path to perl.exe\perl.exe %s %s Note The "%s %s" is case sensitive (for example, "%S %S" does not work). 7. For Extension, type .pl. Note Make sure that the All Verbs option is selected for full functionality. Also, make sure that the Script Engine check box is selected. 8. Click OK to return to the ISM. If this does not work you can create a test.pl file and place it in the same dir as index.pl and see if you can get a hello world type example working. Here is a link to a MS KB that will give more details, http://support.microsoft.com/kb/245225 Hope it helps. Still feel you would be better off running under Linux, but I understand. Have fun Greg Horne GEH -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Zimmerling, Alexander Sent: Thursday, May 29, 2008 3:02 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] OTRS on Windows 2000 Server Hi, Logfiles are reporting nothing special. Permissions are correctly set (IUSR can at least read, write in some dirs). Kind Regards Alex -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Isaac Gonzalez Sent: Thursday, May 29, 2008 2:41 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] OTRS on Windows 2000 Server I had it working previously before we migrated it to linux on win 2000, but that was with apache and mysql....what shows up in the iis logs for the vdir or website?...also have you configged the permissions correctly in the file system and in iis? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Zimmerling, Alexander Sent: Wednesday, May 28, 2008 6:36 AM To: otrs@otrs.org Subject: [otrs] OTRS on Windows 2000 Server Hi everybody, we are planning to use OTRS as our new TroubleTicketSystem. We've installed otrs4win32 during the product-test, without any problems. The live-system is a windows 2000 server with iis5 and ms-sql 2000, which we have to use. Apache and mysql are not an option. I've installed everything following the FAQ and guides from the Forums. I've made it to the login-screen, but instead of the otrs-agent window I just get: Content-type: text/html 'C:\Programme\otrs\bin\cgi-bin\index.pl' script produced no output I need to restart the iis and the login-screen returns until the next try ;). Anyone here having same problems? Kind regards Alex _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
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