Yes it is, 1/ Just modify OTRS database (table customer_user or customer_company it depends what you want add) 2/ Add the new fields in /opt/otrs/Config.pm after this line: # Start of your own config options!!! # Use the /opt/otrs/Kernel/config/Defaults.pm file to see how to add new fields The first line is : $Self->{CustomerCompany} = {
That's all !! ________________________________ De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part de [EMAIL PROTECTED] Envoyé : lundi 11 août 2008 09:13 À : User questions and discussions about OTRS.org Objet : [otrs] customer form Hi devs, I was just wondering is it possible to add more fields in the customer form? And what are the files needed to be editted if it is possible. I am pretty much with perl. I am inclined with Java though.. Thanks Jc No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.138 / Virus Database: 270.6.0/1604 - Release Date: 11/08/2008 05:50
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