Hello, In signature I can put agent's first name and last name by putting <OTRS_Agent_UserFirstname> <OTRS_Agent_UserLastname> tags in it. But I want also to insert agent's direct phone number there.
Unfortunatelly I don't see the "Phone number" field in agent's data, so I thought that I will put it in "Comment" or "Salutation". But what <OTRS_Agent_???> field should I use? Is it possible to do that that way? Thanks in advance for any help. -- Arek _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
