Hi Arek, <OTRS_CURRENT_UserSalutation> does the trick.
If you need more fields, like if you wanna add the title perhaps, then you can add a field. Go to Config Options: Framework -> Frontend::Agent::Preferences and use the freetext. Greets, Daniel Obée -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Dienstag, 12. August 2008 12:50 To: otrs@otrs.org Subject: [otrs] Agent's phone number in signature? Hello, In signature I can put agent's first name and last name by putting <OTRS_Agent_UserFirstname> <OTRS_Agent_UserLastname> tags in it. But I want also to insert agent's direct phone number there. Unfortunatelly I don't see the "Phone number" field in agent's data, so I thought that I will put it in "Comment" or "Salutation". But what <OTRS_Agent_???> field should I use? Is it possible to do that that way? Thanks in advance for any help. -- Arek _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
