Quoting "Rudi Schmitz" <[EMAIL PROTECTED]>:
I have tried different linux distros, different versions of postgresql and
have even found a freebsd user with the same error. I can't get
a regular database owner in postgresql to work with otrs it has to be
superuser some reason. That is not good security wise. Once I give super
user to config.pm database user it works.
This has nothing to do with the distro.
The otrs user you've created doesn't have permissions to do squat.
Try this:
Login as 'postgres' to create the OTRS database and user:
% psql -Upostgres template1
...
template1=# CREATE DATABASE otrs;
CREATE DATABASE
Now connect to the new DB:
template1=# \c otrs
You are now connected to database "otrs".
otrs=#
Now create the user:
otrs=# CREATE USER otrs WITH PASSWORD 'abc';
CREATE ROLE
Now user 'otrs' can login to database 'otrs' and own everything (eg,
run the $HOME_OTRS/scripts/database/otrs-*postgresql.sql using your
new user 'otrs').
You could also create the user and database, then grant the user perms
in that DB:
GRANT ALL ON DATABASE otrs TO otrs;
You could also have created the database with the owner (already
created) being 'otrs':
CREATE DATABASE otrs WITH OWNER otrs;
etc.
Don't forget to update Kernel/Config.pm with the correct details:
$Self->{Database} = 'otrs';
$Self->{DatabaseUser} = 'otrs';
$Self->{DatabasePw} = 'abc';
$Self->{DatabaseDSN} = "DBI:Pg:...
Cheers
Henry
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