Hi Joseph, As far as I know it's not possible.
-- Lars ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joseph Lundback Sent: Wednesday, November 05, 2008 2:29 PM To: User questions and discussions about OTRS. Subject: [otrs] POP3 - Leave message on the server Hi, I googled ( I know I'm not good at it :) ) for settings on how to configure OTRS to leave messages on the mail server. Is it possible to change this setting or would this cause OTRS to open a new ticket it fetches the email? /Joseph ________________________________ The information in this E-mail is confidential. If you are not the intended recipient please notify the sender immediately and delete this E-mail without reading, using or disseminating the information contained in it. Although Touchbet Ltd believes this E-mail and any attachments are free of any virus or other defect which may affect a computer, it is the responsibility of the recipient to ensure that it is virus free and Touchbet Ltd does not accept any responsibility for any loss or damage arising in any way from its use.
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