Unless you use a POP server that can be configured to override client
message deletion request. Gmail is one of them.

2008/11/5 Lars Jørgensen <[EMAIL PROTECTED]>

>  Hi Joseph,
>
> As far as I know it's not possible.
>
>
> --
> Lars
>
>  ------------------------------
> *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of
> *Joseph Lundback
> *Sent:* Wednesday, November 05, 2008 2:29 PM
> *To:* User questions and discussions about OTRS.
> *Subject:* [otrs] POP3 - Leave message on the server
>
>  Hi,
>
>
>
> I googled ( I know I'm not good at it J ) for settings on how to configure
> OTRS to leave messages on the mail server.
>
>
>
> Is it possible to change this setting or would this cause OTRS to open a
> new ticket it fetches the email?
>
>
>
> /Joseph
>
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