Hello,I imported the list of customers from an external database. I imported
some data as name, first name, office number, phone, office and Department.
I am trying to made stats by Department in order to know the number of
request of each Department in my company.
It is possible to do it with OTRS? When I try to define a new stat the
choice of elements is limited to the OTRS elements. (Type, Service, SLA,
etc)
Thanks
Raoul
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