did you tryed otrs-manager ? it provides some additional statistics and it is GPL2 too
find it out at www dot tokaware dot com 2008/12/3 Le machito <[EMAIL PROTECTED]>: > Hello, > I imported the list of customers from an external database. I imported some > data as name, first name, office number, phone, office and Department. > I am trying to made stats by Department in order to know the number of > request of each Department in my company. > It is possible to do it with OTRS? When I try to define a new stat the > choice of elements is limited to the OTRS elements. (Type, Service, SLA, > etc) > Thanks > Raoul > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
