Go and edit each user and make sure the desired queue is set. Besides go to
[Groups <-> Users] and make sure the user has rights under the desired
groups.

On Wed, Feb 4, 2009 at 10:25 AM, Stephen Hawkins
<shawk...@palisadesys.com>wrote:

> OTRS,
>
> I have created a new queue.  If I click on queues in the Admin area I see
> it.  However if I click on users and bring up myself, it is not in the list
> of queues to add.  What am I missing?
>
> Steve
> --
> Steve Hawkins
> Technical Support Engineer
> --
>  Palisade Systems, Inc
>  2625 N. Loop Drive, Suite 2120 - Ames IA, 50010 USA
>  Email: supp...@palisadesys.com - Web: http://www.palisadesys.com/
>  Phone: 1(888) 325-6500
> --
>
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-- 
Leonardo Certuche
301 284 6250
leonardo.certu...@itcon-ltda.com
www.itcon-ltda.com
MedellĂ­n, Colombia
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