Go and edit each user and make sure the desired queue is set. Besides go to [Groups <-> Users] and make sure the user has rights under the desired groups.
On Wed, Feb 4, 2009 at 10:25 AM, Stephen Hawkins <shawk...@palisadesys.com>wrote: > OTRS, > > I have created a new queue. If I click on queues in the Admin area I see > it. However if I click on users and bring up myself, it is not in the list > of queues to add. What am I missing? > > Steve > -- > Steve Hawkins > Technical Support Engineer > -- > Palisade Systems, Inc > 2625 N. Loop Drive, Suite 2120 - Ames IA, 50010 USA > Email: supp...@palisadesys.com - Web: http://www.palisadesys.com/ > Phone: 1(888) 325-6500 > -- > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- Leonardo Certuche 301 284 6250 leonardo.certu...@itcon-ltda.com www.itcon-ltda.com MedellĂn, Colombia
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