There is, read the auto answers chapter of the manual http://doc.otrs.org/2.3/en/html/x1010.html
2009/2/4 Aaron Rabinowitz <rabin...@gmail.com> > I'm currently setting up an OTRS implementation. When creating a new ticket > as a customer I was hoping it would send me an email on outlook, but it > appears it will only show as a notification if I log into OTRS. Is there a > way to have an email sent to me if a new ticket has been created? > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- Leonardo Certuche 301 284 6250 leonardo.certu...@itcon-ltda.com www.itcon-ltda.com Medellín, Colombia
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