Hello

 

I have a problem with viewing all tickets on customer site.

My customer would like to see all tickets wihich are comming from his
company.

So I created one group "test" and added rights rw/ro to all clients from
this company, including boss.

This company have tree deferent queues, all of them are assign to group
"test" too.

But when boss are viewing CompanyTickets, he see only own tickets, not all
from clients of the rest company.

I created CustomerCompany, but I don't know which client ID I should use ?
Maybe the boss ID ? 

 

Best regards,

Małgorzata Rembas

Systems Administrator

TrueCom s.c, ul.10 Lutego 24, 81-364 Gdynia

PolandSkype: aisogr

Email:  <mailto:mrem...@truecom.pl> mrem...@truecom.pl

Mobile: 0 664 909 202

 

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to