SELinux ?
Katharine Hepburn - "Life is hard. After all, it kills you." 2009/2/18 Camilo Vieira <camilo.vie...@navita.com.br>: > Hi folks, > > > > I'm trying to install the OTRS in RedHat 5 Enterprise Server with source > code, but I have been receiving the following message: > > > > Forbidden > > You don't have permission to access /otrs/installer.pl on this server. > > Additionally, a 403 Forbidden error was encountered while trying to use an > ErrorDocument to handle the request. > > ________________________________ > > Apache/2.0.52 (Red Hat) Server at otrs.navita.com.br Port 80 > > > > > > The Apache was set to starting up with apache user that was assigned to > apache group. I configured the following permissions: > > > > r...@otrs:/opt# useradd -d /opt/otrs/ -c 'OTRS user' otrs > > r...@otrs:/opt# usermod -G nogroup otrs linux:/opt# > > > > SetPermissions.sh /opt/otrs otrs apache nogroup apache > > > > I got the permissions bellow: > > > > -rwxrwxrwx 1 apache nogroup 66K Jan 20 14:06 ARCHIVE > > drwxrwxr-x 4 apache nogroup 4.0K Jan 20 14:06 bin > > -rwxrwxrwx 1 apache nogroup 180K Jan 20 08:16 CHANGES > > -rwxrwxrwx 1 apache nogroup 18K Dec 1 2001 COPYING > > -rwxrwxrwx 1 apache nogroup 2.4K Jun 20 2008 CREDITS > > drwxrwxrwx 3 apache nogroup 4.0K Jan 20 14:06 doc > > -rwxrwxrwx 1 apache nogroup 1.3K Mar 7 2008 .fetchmailrc.dist > > -rwxrwxrwx 1 apache nogroup 5.6K Oct 29 14:51 INSTALL > > -rwxrwxrwx 1 apache nogroup 1.2K Apr 29 2008 INSTALL.RedHat > > -rwxrwxrwx 1 apache nogroup 1.3K Apr 29 2008 INSTALL.SuSE > > drwxrwxrwx 8 apache nogroup 4.0K Feb 18 12:15 Kernel > > -rwxrwxrwx 1 apache nogroup 1.7K Feb 6 2007 .mailfilter.dist > > -rwxrwxrwx 1 apache nogroup 1.9K Mar 7 2008 .procmailrc.dist > > -rwxrwxrwx 1 apache nogroup 6.9K Jun 20 2008 README > > -rwxrwxrwx 1 apache nogroup 4.4K Apr 29 2008 README.database > > -rwxrwxrwx 1 apache nogroup 4.5K Apr 29 2008 README.webserver > > -rwxrwxrwx 1 apache nogroup 85 Jan 20 14:06 RELEASE > > drwxrwxrwx 6 apache nogroup 4.0K Jan 20 14:06 scripts > > -rwxrwxrwx 1 apache nogroup 7.3K May 28 2008 TODO > > -rwxrwxrwx 1 apache nogroup 2.0K Jul 21 2008 UPGRADING > > drwxrwxrwx 11 otrs apache 4.0K Jan 20 14:06 var > > > > > > Please, does anyone know how to fix this problem? > > > > Thanks. > > > > Camilo Vieira • Coordenador de Infra-estrutura de redes > Navita • Portais e BlackBerry • 55 11 3055-2001 > > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
