did you try to see if there are some denied message in dmesg or just a try with "setenforce permissive" and then (if it was the problem) adjust rules ?
On Wed, Feb 18, 2009 at 10:38 PM, Camilo Vieira <camilo.vie...@navita.com.br> wrote: > Yes > > Camilo Vieira * Coordenador de Infra-estrutura de redes > Navita * Portais e BlackBerry * 55 11 3055-2001 > > -----Mensagem original----- > De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Em nome de > Marco Vannini > Enviada em: quarta-feira, 18 de fevereiro de 2009 18:10 > Para: User questions and discussions about OTRS. > Assunto: Re: [otrs] RedHat permissions to otrs user > > SELinux ? > > > Katharine Hepburn - "Life is hard. After all, it kills you." > > > 2009/2/18 Camilo Vieira <camilo.vie...@navita.com.br>: >> Hi folks, >> >> >> >> I'm trying to install the OTRS in RedHat 5 Enterprise Server with > source >> code, but I have been receiving the following message: >> >> >> >> Forbidden >> >> You don't have permission to access /otrs/installer.pl on this server. >> >> Additionally, a 403 Forbidden error was encountered while trying to > use an >> ErrorDocument to handle the request. >> >> ________________________________ >> >> Apache/2.0.52 (Red Hat) Server at otrs.navita.com.br Port 80 >> >> >> >> >> >> The Apache was set to starting up with apache user that was assigned > to >> apache group. I configured the following permissions: >> >> >> >> r...@otrs:/opt# useradd -d /opt/otrs/ -c 'OTRS user' otrs >> >> r...@otrs:/opt# usermod -G nogroup otrs linux:/opt# >> >> >> >> SetPermissions.sh /opt/otrs otrs apache nogroup apache >> >> >> >> I got the permissions bellow: >> >> >> >> -rwxrwxrwx 1 apache nogroup 66K Jan 20 14:06 ARCHIVE >> >> drwxrwxr-x 4 apache nogroup 4.0K Jan 20 14:06 bin >> >> -rwxrwxrwx 1 apache nogroup 180K Jan 20 08:16 CHANGES >> >> -rwxrwxrwx 1 apache nogroup 18K Dec 1 2001 COPYING >> >> -rwxrwxrwx 1 apache nogroup 2.4K Jun 20 2008 CREDITS >> >> drwxrwxrwx 3 apache nogroup 4.0K Jan 20 14:06 doc >> >> -rwxrwxrwx 1 apache nogroup 1.3K Mar 7 2008 .fetchmailrc.dist >> >> -rwxrwxrwx 1 apache nogroup 5.6K Oct 29 14:51 INSTALL >> >> -rwxrwxrwx 1 apache nogroup 1.2K Apr 29 2008 INSTALL.RedHat >> >> -rwxrwxrwx 1 apache nogroup 1.3K Apr 29 2008 INSTALL.SuSE >> >> drwxrwxrwx 8 apache nogroup 4.0K Feb 18 12:15 Kernel >> >> -rwxrwxrwx 1 apache nogroup 1.7K Feb 6 2007 .mailfilter.dist >> >> -rwxrwxrwx 1 apache nogroup 1.9K Mar 7 2008 .procmailrc.dist >> >> -rwxrwxrwx 1 apache nogroup 6.9K Jun 20 2008 README >> >> -rwxrwxrwx 1 apache nogroup 4.4K Apr 29 2008 README.database >> >> -rwxrwxrwx 1 apache nogroup 4.5K Apr 29 2008 README.webserver >> >> -rwxrwxrwx 1 apache nogroup 85 Jan 20 14:06 RELEASE >> >> drwxrwxrwx 6 apache nogroup 4.0K Jan 20 14:06 scripts >> >> -rwxrwxrwx 1 apache nogroup 7.3K May 28 2008 TODO >> >> -rwxrwxrwx 1 apache nogroup 2.0K Jul 21 2008 UPGRADING >> >> drwxrwxrwx 11 otrs apache 4.0K Jan 20 14:06 var >> >> >> >> >> >> Please, does anyone know how to fix this problem? >> >> >> >> Thanks. >> >> >> >> Camilo Vieira * Coordenador de Infra-estrutura de redes >> Navita * Portais e BlackBerry * 55 11 3055-2001 >> >> >> >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
