Why bother adding a note if you are going to leave the body empty?
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Afshar Mohebbi Sent: Tuesday, May 19, 2009 1:01 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] why ticket's body or note is mandatory? Any idea about it? On Sat, May 16, 2009 at 7:06 PM, Afshar Mohebbi <afshar.mohe...@gmail.com> wrote: Hi all, Why I can not leave ticket notes empty? Can I switch off this option? This is also applicable on ticket's body. Regards, Afshar Mohebbi
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