Ivan, As for your second problem, 3 & 4 day working weeks are pretty common in the Netherlands :-) We have created a project code 'Internal n.w. - Parttime Absence' (n.w.=Non Working). (We had a manager who always liked to have everybody end up with 40 hours a week on the sheets so he could tell the real exceptions). This way you can also tell when the PT is used.
For your first question, I have not gone that far into it yet. Sorry. gr, Frans > -----Original Message----- > From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of > Ivan De Masi > Sent: woensdag 10 juni 2009 09:33 > To: User questions and discussions about OTRS. > Subject: [otrs] Time accounting module > > Hi, > > is anybody here who has expience with the "time accounting" module? > > I'm testing the time accounting module (V.1.2.1) with OTRS V. 2.3.2 and > I want to change the period the module calculates/reports the worked > hours in a month. > A regulary "working month" starts on the first an ends at the 30./31. - > right? ;-) > We have a different period calculation starting the 15th of every month > until the 14th of the next month. > Is there a way to tell the module to disply the reports this way? > > I also have problems to tell the system to handle part-time jobs. When > sombody is not working a day or two (because he has only to work 3 or 4 > days a week), the system always asks for the missing times for that > days. The same for holidays. The only way ist to set the one ill for > that day - but this is no good solution. > > Any ideas? > > Thanks! > > Regards, > Ivan > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
