Samuel, You have set Ticket::Frontend::AgentTicketNote###State and Ticket::Frontend::AgentTicketNote###Priority. Go to Admin > SysConfig > Ticket -> Frontend::Agent::Ticket::ViewNote and change them back.
Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Fri, Jun 19, 2009 at 10:00, samuel THOMAS<sulm...@gmail.com> wrote: > Hi, > > How to disable the Pending date in the page to add Note, I want to have the > same fields that in the demo : > http://demo.otrs.org/otrs/index.pl?Action=AgentTicketNote&TicketID=116827 > > But I have three fields more ("Pending date", "state" and "priority"), how > to disable them ? > I have change something in sysconfig, but I've forget what :( > > > Thank you, > Samuel. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
