I have find, just need to disable states and the pending date is disable to... Thanks all, Samuel.
2009/6/19 Michiel Beijen <mich...@beefreeit.nl> > Samuel, > > You have set Ticket::Frontend::AgentTicketNote###State and > Ticket::Frontend::AgentTicketNote###Priority. Go to Admin > SysConfig > > Ticket -> Frontend::Agent::Ticket::ViewNote and change them back. > > Kind regards, > -- > Michiel Beijen > Software Consultant > +31 6 - 457 42 418 > Bee Free IT + http://beefreeit.nl > > > > On Fri, Jun 19, 2009 at 10:00, samuel THOMAS<sulm...@gmail.com> wrote: > > Hi, > > > > How to disable the Pending date in the page to add Note, I want to have > the > > same fields that in the demo : > > > http://demo.otrs.org/otrs/index.pl?Action=AgentTicketNote&TicketID=116827 > > > > But I have three fields more ("Pending date", "state" and "priority"), > how > > to disable them ? > > I have change something in sysconfig, but I've forget what :( > > > > > > Thank you, > > Samuel. > > > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > > http://www.otrs.com/en/support/enterprise-subscription/ > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/
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