On Thu, Jun 18, 2009 at 7:07 AM, <yevgeniy.koles...@obi.ua> wrote:
>
> Solved.
>
>  The problem was that the only action by default on closing ticket is
> note-internal. By adding option note-external in closing ticket it looks
> better :)

Could you please advise on how to add this.   I'm currently looking at
the same issue and have been poking around here for about an hour with
no luck.

Djekuju

-- 
“Don't eat anything you've ever seen advertised on TV”
         - Michael Pollan, author of "In Defense of Food"
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