Hello Yevgeniy, are you still out there?

Could you please let me know how you did this?

Or anyone else ?

thanks,
-Alan

On Mon, Jul 13, 2009 at 1:07 PM, Alan McKay<alan.mc...@gmail.com> wrote:
> On Thu, Jun 18, 2009 at 7:07 AM, <yevgeniy.koles...@obi.ua> wrote:
>>
>> Solved.
>>
>>  The problem was that the only action by default on closing ticket is
>> note-internal. By adding option note-external in closing ticket it looks
>> better :)
>
> Could you please advise on how to add this.   I'm currently looking at
> the same issue and have been poking around here for about an hour with
> no luck.
>
> Djekuju
>
> --
> “Don't eat anything you've ever seen advertised on TV”
>         - Michael Pollan, author of "In Defense of Food"
>



-- 
“Don't eat anything you've ever seen advertised on TV”
         - Michael Pollan, author of "In Defense of Food"
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