Hi folks,
The default OTRS priorities are completely backwards from most systems
I've ever used.
Usually "P1" is the top priority.
If I just rename them all, will anything bad happen.
e.g. rename "1 very low" to "5 very high" and so on.
thanks,
-Alan
--
“Don't eat anything you've ever seen advertised on TV”
- Michael Pollan, author of "In Defense of Food"
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