Hi, have a look at the sourceforge project named "otrs manager" , it's verry helpfull and perhaps it can fullfill your needs.
regards, Mayk ----- "Vijayan Thattai" <vijayan_that...@yahoo.com> wrote: > > Friends > I am looking for stats in OTRS that can give me a list of all new /closed > tickets with Ticket Id, and a brief description , title and owner of tickets > ? > Present reports only give me a total of new / closed tickets in a particular > queue, however i need additional information such as who is the current owner > / ticket description in the stats. This will be helpful for me during > meetings where individual owners can get a print out of all the outstanding > tickets they own . > > > Thanks in advance. > vjn > > > > > > --------------------------------------------------------------------- OTRS > mailing list: otrs - Webpage: http://otrs.org/ Archive: > http://lists.otrs.org/pipermail/otrs To unsubscribe: > http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - > Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/
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