Hi Rosanna,
yes, "Core::WebUserAgent" is the right setting for http/proxy settings
to fetching "Product News" and "OTRS News".
It seems that otrs.org was not reachable well on 2009-09-23, so maybe
it was a problem which was not related to your setup. ;)
-Martin
On 23.09.2009, at 14:30, Marretta, Rosanna wrote:
In response to the below it is now telling me that proxy
authentication is required.
I have entered the proxy with username and password in the
Core::Package and Core::WebUserAgent.
Where else do I need to set the proxy?
Thanks
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf
Of Marretta, Rosanna
Sent: 23 September 2009 11:31
To: User questions and discussions about OTRS.
Subject: [otrs] Product News/OTRS News
Hi,
I am unable to find anything on how to get the Product News and OTRS
news working, I'm receiving the below error:
Can't connect to: http://otrs.org/product.xml (500 Can't connect to
otrs.org:80 (connect: Network is unreachable))
I am using OTRS 2.4.4 on linux Suse.
Can anybody please tell me what I have to do to get this working?
Thanks
Rosanna
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