on rh like system you should start otrs service chkconfig --level 2345 otrs on
to start it service otrs start This will put in your crontab postmastermailbox.pl MV ubuntu should have something like this. On Thu, Oct 1, 2009 at 7:26 PM, Matt Veilleux <matt.veill...@rsu34.org>wrote: > Hi, > > I am a both a linux and OTRS newbie so bear with me please. I have > installed OTRS on Ubuntu and have begun configuring things. I have entered > pop3 accounts for each queue for users to submit tickets too, only problem > is I cannot figure out how to get OTRS to check the pop3 accounts > automatically. From the postmaster mail account portion of the admin area I > can click run now on each and the emails appear in the proper queue so I > know they are configured correctly. I have read I need to set up a cron job > to do this automatically but am lost. Any help or guidance on what to edit > in the cron file would be greatly appreciated, thanks. > > > > Matt > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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