I can see that you can also link ticket to a master in bulk action.
Untortunetly it is imposible to set a ticket as a Master once it was
created.
I am just testing the feature it would be good to have simple
documentation or video so looking forward to it.
Regards
Adam
Franz Esberger pisze:
Master/Slave is a function that is installed from the package repository.
gaaa! just had to choose the right Mirror and hit Refresh, THANKS for
that hint, maybe the Documentation could state that a _little_ more
clearer - okay, now the package is installed i'm able to set NEWly
created tickets to master, found no way to do that post creation?
Moreover, when trying to link a ticket to such a master ticket, note's
and closing events don't appear on the slave (ticket) - as we might have
expected?
So i cannot wait to see this thing in action in that video from you, so
i might see what i've done wrong.
regards,
ffe
Shawn Beasley schrieb:
Hi,
On 06.10.2009, at 13:34, Franz Esberger wrote:
Hi,
i think there should be "new" Link Types (but i don't get them) in order
to link two existing Tickets that have some Context and should be
handled equally (Notes, Closing etc)
The short is, you have to mark a ticket as master, then tickets can be
linked to this master during creation or afterward. Sorry, so short :(
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