What does the apache log say? Its probably in the /var/log/ directory. Have you configured apache to be able to use perl files? (I think you need the mod_perl module set up http://perl.apache.org/docs/2.0/user/index.html )
Rory -- Support my 365 Challenge in aid of the Irish Cancer Society www.365challenge.ie 2009/10/9 john espiro <john_esp...@yahoo.com>: > Hello all... > > I have been hoping I wouldnt have to post here, but alas, after a wek, I > feel I must. I am stuck... Here's my situation: > > - CentOS 4 > - Apache/2.0.52 > - Perl: v5.8.8 > - Installed OTRS: otrs-2.4.4-01.noarch.rpm > - Created the OTS user, and the database manually following the directions > in the Database readme. > > I verified that all of my perl mods are installed (even the optional ones). > I ran the set perms script. > > When I go to my web server's installer.pl, I get the following error: > > Internal Server Error > > The server encountered an internal error or misconfiguration and was unable > to complete your request. > > Please contact the server administrator, r...@localhost and inform them of > the time the error occurred, and anything you might have done that may have > caused the error. > > More information about this error may be available in the server error log. > > When I go to /otrs/index.pl, I get the same thing. > > > > What can I do to start troubleshooting this? > > Thanks, > John > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
