Huh, this is interesting : I always get error that there is no mailbox ? Why is that ? dejan.miklavcic is email of user "dejan.miklavcic" and it is defined in otrs. This mail is valid on our domain.
[Mon Oct 19 14:01:55 2009][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2009101910000018/t3] created (TicketID=4,Queue=Programski help desk,Priority=3 normal,State=new) [Mon Oct 19 14:01:56 2009][Error][Kernel::System::Email::SMTP::Send][131] Can't send to 'mstefano...@velpro.ba': 5505.1.1 <mstefano...@velpro.ba>... No mailbox ! Enable Net::SMTP debug for more info! [Mon Oct 19 14:01:56 2009][Notice][Kernel::System::Ticket::Article::SendAutoResponse] Sent auto response (SendAutoReply) for Ticket [2009101910000018] (TicketID=4, ArticleID=) to 'mstefano...@velpro.ba'. [Mon Oct 19 14:01:56 2009][Error][Kernel::System::Email::SMTP::Send][131] Can't send to 'r...@localhost': 5505.1.1 <r...@localhost>... No mailbox ! Enable Net::SMTP debug for more info! [Mon Oct 19 14:01:56 2009][Notice][Kernel::System::Ticket::Article::SendAgentNotification] Sent agent 'NewTicket' notification to 'r...@localhost'. [Mon Oct 19 14:01:57 2009][Error][Kernel::System::Email::SMTP::Send][131] Can't send to 'dejan.miklav...@velpro.ba': 5505.1.1 <dejan.miklav...@velpro.ba>... No mailbox ! Enable Net::SMTP debug for more info! [Mon Oct 19 14:01:57 2009][Notice][Kernel::System::Ticket::Article::SendAgentNotification] Sent agent 'NewTicket' notification to 'dejan.miklav...@velpro.ba'. [Mon Oct 19 14:01:57 2009][Error][Kernel::System::Email::SMTP::Send][131] Can't send to 'mstefano...@velpro.ba': 5505.1.1 <mstefano...@velpro.ba>... No mailbox ! Enable Net::SMTP debug for more info! [Mon Oct 19 14:01:57 2009][Notice][Kernel::System::Ticket::Event::NotificationEvent::_SendCustomerNotification] Sent customer 'novi ticket' notification to 'mstefano...@velpro.ba'. [Mon Oct 19 14:01:57 2009][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from ppodrska/pop.velpro.ba. 2009/10/19 Ilya Kornev <feldpo...@mail.ru>: > And what does History say? > Any records like 'SendAutoReply'? > > BR, > Ilya > > -----Original Message----- > From: Dejan Miklavcic <jande...@gmail.com> > To: Ilya Kornev <feldpo...@mail.ru> > Date: Mon, 19 Oct 2009 13:42:19 +0200 > Subject: Re: [otrs] Windows installation 2.4.4 does not send notifications or > auto replies > >> Hi Ilya, >> >> I assigned autoreplies to all ques possible (default replies for each, >> and later tried with my own replies), and I turned on notifications >> for all users but still nothing. >> >> rgds, >> >> Dejan >> >> 2009/10/19 Ilya Kornev <feldpo...@mail.ru>: >> > Hi, Dejan. >> > >> > Make sure you assigned autoreplies to the queues [ Auto Responses <-> >> > Queue ]in the Admin area. >> > As for notifications, check Users, notifications might be turned off for >> > some (or all) of them. >> > >> > Best regards, >> > Ilya Kornev >> > >> > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
