Hi Dejan,

RTFM is not our style >:-) - always.


Glad we could help.

On Oct 19, 2009, at 3:45 PM, Dejan Miklavcic wrote:

Thank you a lot Shawn, this solved my problem !!!
I got everything set up right, as I surfed this forum and
documentation for few days (I hate when someone tells me RTFM :),
but I didn't know about this.

rgds,

Dejan


Are you talking about users, or customers? If you are having problems
with users, your firewall may be blocking messages. Try the setting
SendmailNotificationEnvelopeFrom: , as this is not set by default.
This will trip up notification deliver (New Ticket, Ticket Move Into,
etc.)

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Shawn Beasley
shawn at otrs.org

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Shawn Beasley
sh...@otrs.org

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