so stupid I am ... I did not do a httpd restart... it works. Sorry and thank you all.
MV On Tue, Oct 20, 2009 at 10:49 AM, <m...@timocom.com> wrote: > No I don´t have any problems. My System is running as smooth as before. Did > you replace the file and made a backup of the original? Did you restart your > services? > > Mit freundlichen Grüßen / Kind regards > Markus Moj > IT Infrastructure & Services > > TimoCom Soft- und Hardware GmbH > In der Steele 2 > D-40599 Düsseldorf > Tel: +49 211 88 26 80 14 > Fax: +49 211 88 26 70 14 > eMail: m...@timocom.com > www.TimoCom.com > Geschäftsführer: Jens Thiermann, Gunther Matzaitis > Amtsgericht Düsseldorf, HRB 34489 > > [image: Inactive hide details for Marco Vannini ---20.10.2009 > 10:45:05---sorry to boring and spam but with the new file I get: > Modifica]Marco > Vannini ---20.10.2009 10:45:05---sorry to boring and spam but with the new > file I get: Modification of non-creatable hash value attem > > > From: > Marco Vannini <marco.vann...@gmail.com> > To: > "User questions and discussions about OTRS." <otrs@otrs.org> > Date: > 20.10.2009 10:45 > Subject: > Re: [otrs] Problem with "Next ticket state" > Sent by: > otrs-boun...@otrs.org > ------------------------------ > > > > sorry to boring and spam but with the new file I get: > Modification of non-creatable hash value attempted, subscript > "Kernel/Modules/AgentTicketCompose.pm" at /opt/otrs//Kernel/System/Main.pm > line 154. > > Markus, do you have the same problem ? > > > On Tue, Oct 20, 2009 at 10:35 AM, Marco Vannini > <*marco.vann...@gmail.com*<marco.vann...@gmail.com>> > wrote: > > yes sorry, I have to confirm that it's a my proxy problem again... > > > On Tue, Oct 20, 2009 at 10:19 AM, Marco Vannini <* > marco.vann...@gmail.com* <marco.vann...@gmail.com>> wrote: > Unfortunately not but it could be yet a f... proxy problem... > > > On Tue, Oct 20, 2009 at 10:14 AM, Martin Edenhofer <* > m...@otrs.com* <m...@otrs.com>> wrote: > Is it working if you try it again? > > -Martin > > On 20.10.2009, at 09:53, Marco Vannini wrote: > Hi all, > > I get > > co: output error: Bad file descriptor > > > co aborted > > > Trying to download code. It is me that i'm doing > something wrong ? > > tx > > Cheers. > > MV > > On Tue, Oct 20, 2009 at 9:02 AM, <* > m...@timocom.com* <m...@timocom.com>> wrote: > Thx for the fast reply ;) > > > > Mit freundlichen Grüßen / Kind regards > Markus Moj > IT Infrastructure & Services > > TimoCom Soft- und Hardware GmbH > In der Steele 2 > D-40599 Düsseldorf > Tel: +49 211 88 26 80 14 > Fax: +49 211 88 26 70 14 > eMail: *m...@timocom.com* <m...@timocom.com> > * > **www.TimoCom.com* <http://www.timocom.com/> > Geschäftsführer: Jens Thiermann, Gunther > Matzaitis > Amtsgericht Düsseldorf, HRB 34489 > > <graycol.gif>Martin Edenhofer ---20.10.2009 > 08:59:10---Hi Markus, yes, unfortunately. > <ecblank.gif> > From:<ecblank.gif> > Martin Edenhofer <*...@otrs.com*<m...@otrs.com> > > <ecblank.gif> > To:<ecblank.gif> > "User questions and discussions about OTRS." > <*o...@otrs.org* <otrs@otrs.org>> > <ecblank.gif> > Date:<ecblank.gif> > 20.10.2009 08:59 <ecblank.gif> > Subject:<ecblank.gif> > Re: [otrs] Problem with "Next ticket state" > <ecblank.gif> > Sent by:<ecblank.gif>* > **otrs-boun...@otrs.org*<otrs-boun...@otrs.org> > ------------------------------ > > > > > Hi Markus, > > yes, unfortunately. > > It's already fixed * > > http://bugs.otrs.org/show_bug.cgi?id=4433*<http://bugs.otrs.org/show_bug.cgi?id=4433> > > Just upgrade > Kernel/Modules/AgentTicketCompose.pm new > revision: 1.81.2.3 > * > ** > > http://source.otrs.org/viewvc.cgi/otrs/Kernel/Modules/AgentTicketCompose.pm?revision=1.81.2.3&view=co > > *<http://source.otrs.org/viewvc.cgi/otrs/Kernel/Modules/AgentTicketCompose.pm?revision=1.81.2.3&view=co> > > And it should work fine. > > -Martin > > On 20.10.2009, at 08:33, > *m...@timocom.com*<m...@timocom.com> > wrote: > > > Hey, > > > > Can some one tell my why OTRS "Next ticket > state" is per defaul > > "closed successful" when it is set to be > "open" in > > > > "Ticket::Frontend::AgentTicketCompose###StateDefault"? > > > > Is it a bug? > > > > With the Update from 2.4.4 to 2.4.5 today > this changed to be "closed > > successful" but the Helpdesk agents want > it to be "open" instead, > > but it does not work if I define it as > "open" int the "ViewCompose". > > > > Can some one help me out with a workaround > or something? > > > > Mit freundlichen Grüßen / Kind regards > > Markus Moj > > IT Infrastructure & Services > > > > TimoCom Soft- und Hardware GmbH > > In der Steele 2 > > D-40599 Düsseldorf > > Tel: +49 211 88 26 80 14 > > Fax: +49 211 88 26 70 14 > > eMail: *m...@timocom.com*<m...@timocom.com> > > *www.TimoCom.com*<http://www.timocom.com/> > > Geschäftsführer: Jens Thiermann, Gunther > Matzaitis > > Amtsgericht Düsseldorf, HRB 34489 > > > > > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: * > http://otrs.org/* <http://otrs.org/> > > Archive: * > > http://lists.otrs.org/pipermail/otrs*<http://lists.otrs.org/pipermail/otrs> > > To unsubscribe: * > > http://lists.otrs.org/cgi-bin/listinfo/otrs*<http://lists.otrs.org/cgi-bin/listinfo/otrs> > > > > NEW! 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