I would like to thank the Otrs team and all the members of the group for responding back.
Today i raised a question about the shortest way of upgrading from 2.4.4 to 2.4.5. I did it by manually downloading the source code (the zip file of 2.4.5) Stopping the apache server from services getting backup of the otrs\otrs folder only replace the new files 2.4.5 After that the apache did not start.. What i did was to restore the following files back to where they were : 20.10.2009 23:05 <DIR> Apache 14.07.2005 02:46 16.061 apache-httpd.conf 16.04.2007 15:11 962 apache-httpd.include.conf 01.10.2009 08:59 7.469 apache-perl-startup.pl 01.10.2009 09:01 4.633 Apache.pm 20.10.2009 23:05 <DIR> Apache2 01.10.2009 08:59 1.410 apache2-httpd-new.include.conf 16.04.2007 15:11 1.249 apache2-httpd.include.conf 01.10.2009 08:59 7.542 apache2-perl-startup.pl Then started it up. It worked.. Plus i had the problem of notification events not sent to customers issue. That's solved too. Thanks & Regards Sarper Saridal
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