I think I reached the same message that in FAQ# 4200185 [1], but I think it was receiving a mail with rare encoding in the subject (I think it is a bug in otrs) (Until I not erased this mail .
Can anybody from here add this case to this faq question? Thanks [1] http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=185 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/