Hi Michiel I just test the restore ( erase all data in mysql ) with new script restore.pl, and work just fine. Now I will test the restore from scratch ( Repalce OS, apache perl mysql ) and then restore.pl
Many thanks to you. Great Replay. Best Regards. On Mon, Oct 26, 2009 at 4:16 PM, Michiel Beijen <m...@otrs.org> wrote: > Hi fenixport, > > You're right, this is an issue with the restore.pl script. > > If you'd use the latest version from CVS here: > > http://source.otrs.org/viewvc.cgi/otrs/scripts/restore.pl?revision=1.10.2.2&view=markup&pathrev=rel-2_4 > > you won't have this issue anymore. > See also http://bugs.otrs.org/show_bug.cgi?id=4454 > > ((enjoy)) > > - > Michiel Beijen > R&D > > OTRS AG > Norsk-Data-Str 1. > 61352 Bad Homburg > Deutschland > > T: +31 (0) 6457 42418 > F: +49 (0) 9421 56818-18 > I: http://www.otrs.com/ > > Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial > register: 10751, Tax ID: 003 240 > 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André > Mindermann (CEO), Martin Edenhofer > > CU@ IIR Service Desk Forum in Mainz > (Germany)<http://www.otrs.com/en/news-and-press/news-details/article/translate-to-english-otrs-at-the-13th-iir-service-desk-forum-2009/?tx_ttnews%5BbackPid%5D=51&cHash=ef91fa143e>and > get to know more about OTRS at booth no. 12 from Nov 24-25, 2009! > > > On Mon, Oct 26, 2009 at 3:25 PM, as as <fenixp...@gmail.com> wrote: > >> Hi All >> >> >> I want to backup my OTRS. And I want to use the scripts backup.pl and >> recover.pl. >> >> >> My OTRS system is in Ubuntu 2.6.28-11-server the version of OTRS is 2.4.5. >> When I do a backup all went fine: >> >> Backup /backupotrs/2009-10-26_14-23/Config.tar.gz ... done >> Backup /backupotrs/2009-10-26_14-23/Application.tar.gz ... done >> Dump MySQL rdbms ... done >> Compress SQL-file... done >> >> >> But, when I try the restore I get the following error: >> >> Restore /backupotrs/2009-10-26_12-39/Config.tar.gz ... >> Got no EncodeObject! at /opt/otrs/Kernel/System/DB.pm line 96. >> >> >> Any ideas ? .. Can anyone Help me on this one. >> >> Best Regards. >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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