Yes, that does work fine and continues to work ok until the server is rebooted. I then have to manually restart OTRS service (even though it does start automatically) or start the crontab manually.
Is it something to do with suse-rcotrs? From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gerrit Tamboer Sent: 04 January 2010 21:00 To: User questions and discussions about OTRS. Subject: Re: [otrs] Postmaster Cron does not start after reboot Try restarting crontab and restarting OTRS... That should do the trick! ________________________________ From: Gordon O'Brien [mailto:gordon.obr...@mediasquare.co.uk] To: User questions and discussions about OTRS. [mailto:o...@otrs.org] Sent: Mon, 04 Jan 2010 20:50:50 +0100 Subject: Re: [otrs] Postmaster Cron does not start after reboot Thank you. I had just noticed that there were two postmaster_email files in my cron folder. On had a ~ suffix on the end and this one has the */5 cron entry in it. I have deleted that file. Just rebooted and run crontab –u otrs –l and I get: “no crontab for otrs”. OTRS is running but I still need to execute ./Cron sh start otrs From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gerrit Tamboer Sent: 04 January 2010 19:39 To: User questions and discussions about OTRS. Subject: Re: [otrs] Postmaster Cron does not start after reboot You can remove it by outcommenting the entry. Just put # in front of the line. # */5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null After that restart the OTRS service. That might solve your problem. ________________________________ From: Gordon O'Brien [mailto:gordon.obr...@mediasquare.co.uk] To: User questions and discussions about OTRS. [mailto:o...@otrs.org] Sent: Mon, 04 Jan 2010 20:36:17 +0100 Subject: Re: [otrs] Postmaster Cron does not start after reboot Thanks for your response. I appear to have two entries in crontab for postmaster_mailbox: */1 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null */5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null Could this be causing the problem? How do I remove the latter entry? Cheers G.O.B. From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gerrit Tamboer Sent: 04 January 2010 17:46 To: User questions and discussions about OTRS. Subject: Re: [otrs] Postmaster Cron does not start after reboot Check the cronjobs. /opt/otrs/var/cron To see if the cron is running: crontab -u -l otrs Good luck. ________________________________ From: Gordon O'Brien [mailto:gordon.obr...@mediasquare.co.uk] To: Gordon O'Brien [mailto:gordon.obr...@mediasquare.co.uk], otrs@otrs.org Sent: Mon, 04 Jan 2010 18:40:03 +0100 Subject: [otrs] Postmaster Cron does not start after reboot Hi I am running OTRS 2.4.5 on OpenSUSE 11.1 I have a problem when the server is rebooted after updates. The Postmaster mail account will not fetch email from the configured POP3 account unless I click ‘run now’ or manually execute ./Cron sh start otrs Is there a way for this to automatically start after a reboot? Thanks. ________________________________ This email message has been scanned and delivered safely by Mimecast <http://www.mimecast.co.uk/> . ________________________________ ________________________________ Inbound email scanned by Mimecast. ________________________________ ________________________________ This email message has been scanned and delivered safely by Mimecast <http://www.mimecast.co.uk/> . ________________________________ ________________________________ Inbound email scanned by Mimecast. ________________________________ ________________________________ This email message has been scanned and delivered safely by Mimecast <http://www.mimecast.co.uk/> . ________________________________ ________________________________ Inbound email scanned by Mimecast. ________________________________ ----------------------------------------------------------------------------------------------------------------------------------------- This email message has been delivered safely by Mimecast. -----------------------------------------------------------------------------------------------------------------------------------------
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