Hi, On 19.01.2010, at 12:37, Lars Jørgensen wrote:
> We recently upgraded to 2.4.6 and are very satisfied. We are currently > weeding out the small bugs that have crept into the configuration after > migrating and everything is working more or less as expected. But this one > stumped me. > > When we attach a file to a response from OTRS, the attachment is not visible > in Outlook. It appears fine on my Mac, though, so it is included. This is > probably due to some incompatibility between Outlook and OTRS that have > appeared in version 2.4.x. Has anybody seen this issue and found a fix for it? We have a patch and an FAQ available, please take a look: http://bugs.otrs.org/show_bug.cgi?id=4770 https://portal.otrs.com/otrs/index.pl?Action=AgentFAQ&Subaction=View&ItemID=360 Nils Leideck -- Nils Leideck Senior Consultant nils.leid...@leidex.net nils.leid...@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
