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Hi all, How can we track the number of updates (notes, phonecalls, emails) on a ticket before it was marked closed? Thanks in advance! --
Prince
Chavez
Customer Relations Manager
TonerBoss.com 714-482-0377 x 6524 This message is intended solely for the use of the original addressee(s) and may contain information that is privileged and confidential. Any unauthorized dissemination of this communication is strictly prohibited. If you are not the intended recipient, you are notified that any dissemination of this communication is prohibited. |
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